These policies are set in place to protect the business, time and health of both The Hairless Hippie and the client. Please reach out via email at firstname.lastname@example.org with any questions or concerns regarding the following policies.
The Hairless Hippie loves a good deal as much as the next person! Discount policies are in place though, to protect The Hairless Hippie and allows us to keep doing what we love.
All new clients receive 50% off their first WAX service! If multiple services are booked in one appointment, discount will apply to least expensive service. Discount cannot be combined with any other offers.
We are booking up fast, and want to accommodate everyone! Because of this, we recommend you prebook your next appointment in advance. This can be done at your current appointment before you leave. To show our appreciation for planning ahead, you will receive 10% off at the prebooked appointment. If that appointment needs to be rescheduled, discount will still apply. If the appointment is canceled, discount will be forfeited. Discount cannot be combined with any other offers.
Referrals and reviews are the best compliment! We love it when you recommend us to your friends. To say thank you, you'll receive $5 off a service for each review, as well as each referral you send our way that mentions you by name. Referral client must book and keep appointment for discount to apply. Multiple referral discounts cannot be combined, and instead will accumulate as credit on your account. These are the only discounts that can be combined with other offers.
Because we live in the land of the free because of the brave, military and first responder discounts are available. Receive 15% off your service when you show qualifying ID. Applies to spouses. Discount cannot be combined with any other offers.
Because we are a speed waxing boutique, our appointment times are shorter to allow more clients to get in. It's not just a courtesy to arrive on time, but it allows us to service you and everyone accordingly. Facial waxing/tinting services have a 5 min grace period, and body waxing and brow/lash lifting services have a 10 minute grace period. If you miss your grace period, please be advised we may not be able to complete all of the scheduled services, or we may have to reschedule you. In this event, any rescheduled or canceled services will be subject to a 50% cancellation fee to your card on file. If running late is habitual, you may be placed on a walk-in only basis.
Life happens and things come up. If you need to cancel or reschedule, you can do so anytime online up to 24 hours before your scheduled appointment. Cancelling within 24 hours of your appointment will result in a 50% cancellation fee to your card on file.
NO-SHOWING your appointment will result in a charge up to 100% of your service. After 3 consecutive NO-SHOWS, a non-refundable appointment deposit will be required before an appointment may be booked.
Due to the up close & personal nature of the services offered, if you are feeling under the weather, or still getting over a sickness, you will be required to reschedule your appointment until you have a clean bill of health. Cancelling or rescheduling within 24 hours of your appointment will result in a 50% cancellation fee to your card on file.
Due to sanitation rules and safety precautions, children and pets are not permitted at your appointment unless otherwise pre-approved by The Hairless Hippie. Exceptions include appointments for preteens, and service animals.